About

IT professional with a unique and varied background that includes legal
support and sales. My experience has taught me to combine technical
skills in computer systems with strong administrative, investigative, and
communication skills. This allows me to effectively optimize processes,
manage complex information, and connect with people. I am fluent in
English, Spanish, and Portuguese, and I am passionate about using my
diverse skill set to make a real impact. Whether applying my sales and
analysis skills at PASSbank or leveraging my technical knowledge as a
freelance technician, my goal is always the same: to help organizations
improve efficiency and drive positive results.

Unforgettable

Commission Sales Associate Dec 2024 - Present
PASSbank, Brazil
Developed and executed sales strategies to acquire new clients,
resulting in a robust sales pipeline.
Successfully closed deals for complex financial products by
understanding client needs and building strong relationships.
Utilized strong communication and negotiation skills to meet
sales goals and drive business growth.
Information Technology Technician Mar 2017 - Present
PC Doc Computer Services, Santa Catarina, Brazil
Provided expert-level technical support, troubleshooting, and
maintenance for computer systems, networks, and software.
Diagnosed and resolved hardware and software issues for a
wide range of clients, ensuring minimal downtime and maximum
productivity.
Managed all aspects of IT infrastructure for several small
businesses, from setup to ongoing support.
Education
Forensic Investigation and Criminal
Expertise
Jan 2021 - Dec
2025
UNIASSELVI, Brazil
Master of Computer Applications - MCA Feb 2011 - Oct 2016
Microlins College, Brazil
High School Diploma, Computer
Engineering
May 2005 - Dec
2010
Montgomery College, USA