Sobre

I am an Administrative Assistant with over 10 years of experience in administrative support, customer service, and office management. I am currently pursuing a degree in Business Administration.

I have strong organizational skills and experience with scheduling, email and calendar management, data entry, document organization, and daily administrative routines. I am proactive, communicative, detail-oriented, and able to work under pressure while meeting deadlines.

I am comfortable working remotely, handling confidential information, and learning new tools quickly. My goal is to support businesses by improving organization, efficiency, and daily operations.

Experiências

Administrative Assistant – Simplex | Integrated Therapy Clinic
(Oct 2024 – Oct 2025)
• Managed daily administrative routines and office organization
• Opened and closed the clinic operations
• Managed medical schedules and patient appointments
• Supported billing and health insurance systems
• Handled data entry and system updates
• Assisted with purchasing lists and order tracking
• Trained new employees, including staff from other units
• Provided customer service, phone support, scheduling, and appointment confirmation

Administrative Assistant – Acredit | Credit Card Administration
(Mar 2017 – Apr 2019)
• Managed cash flow, accounts payable and receivable
• Processed and verified invoices
• Organized files and administrative documents
• Created managerial reports and spreadsheets
• Controlled inventory and received merchandise

Customer Service & Sales – C&D
(Aug 2020 – May 2024)
• Provided in-person and online customer support
• Managed inventory control
• Handled cash register operations
• Organized store displays and product replenishment
• Prepared quotations and supported logistics operations

Retention Agent – Contax
(Jun 2014 – Feb 2015)
• Monitored operational and performance indicators
• Supported supervisors and team operations
• Handled customer retention and support
• Managed daily operational reports and data tracking